Privacy Policy of Peakhouse Audio

Thank you for your interest in our company. We take data protection seriously.

You can generally use our website without providing any personal data. If a data subject wants to use services of our company via our website, processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we always obtain the consent of the data subject.

The processing of personal data (e.g., name, address, email address, or telephone number of a data subject) is always carried out in accordance with the General Data Protection Regulation (GDPR) and in compliance with the applicable national data protection regulations.

With the following privacy policy, we aim to inform the public about the type, scope, and purpose of the personal data we collect, use, and process. Data subjects are also informed about their rights through this privacy policy.

As the controller responsible for processing, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through our website. However, data transmissions over the internet can inherently contain security vulnerabilities. Therefore, a 100% protection cannot be guaranteed. Any data subject may alternatively transmit personal data to us, for example by telephone.

1. Definitions

This privacy policy is based on the definitions used by the European legislator when enacting the GDPR (Article 4 GDPR). This privacy policy aims to be easy to read and understand. To ensure this, we first explain the terminology used. Among others, the following terms are used:

• Personal data: Any information relating to an identified or identifiable natural person (the “data subject”); an identifiable person is one who can be identified directly or indirectly, especially by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

• Data subject: Any identified or identifiable natural person whose personal data is processed by the controller.

• Processing: Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

• Restriction of processing: The marking of stored personal data with the aim of limiting their processing in the future.

• Profiling: Any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

• Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

• Recipient: A natural or legal person, public authority, agency, or another body to which personal data are disclosed, whether a third party or not. Authorities that may receive personal data in the context of a particular inquiry pursuant to EU or Member State law are not considered recipients.

• Third party: A natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons authorized to process personal data under the direct authority of the controller or processor.

• Consent: Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they signify agreement to the processing of personal data relating to them.

2. Name and Contact Details of the Controller

This privacy policy applies to data processing by:

Controller: Peakhouse Audio, represented by Managing Director Jan Koray

Email: jan@peakhouse-audio.de
Phone: +49 (0)2330 / 892 88 52

3. Collection and Storage of Personal Data and Type and Purpose of Use

a) When visiting the website

You can generally use our website without disclosing your identity. When you access our website, information is automatically sent to the server of our website by the browser used on your device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatic deletion:

• IP address of the requesting computer,

• Date and time of access,

• Name and URL of the retrieved file,

• Website from which access occurred (referrer URL),

• Browser used and, if applicable, the operating system of your device, and the name of your access provider.

These data are processed for the following purposes:

• Ensuring a smooth connection to the website,

• Ensuring comfortable use of our website,

• Evaluating system security and stability,

• For other administrative purposes.

The legal basis for data processing is Article 6(1) sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the collected data to draw conclusions about your person.

Furthermore, we use cookies and analytics services when you visit our website. More information on this is provided under sections 5 and 7 of this privacy policy.

b) When using our contact form

If you have any questions, we offer the possibility to contact us via a form on our website. Providing a valid email address is required so that we know who the inquiry is from and can respond. Other information is voluntary.

Data processing for contacting us is based on your consent (Art. 6(1) sentence 1 lit. a GDPR).

Data submitted via the contact form will be automatically deleted after processing your inquiry.

c) When ordering via our website

You can order either as a guest without registration or register as a customer for future orders. Registration allows you to log in directly with your email and password without re-entering your contact details for future orders.

You provide the following data in the order process:

• Title, first name, last name,

• Valid email address,

• Address,

• Telephone number (landline and/or mobile).

The collection of this data is for:

• Identifying you as a customer,

• Processing, fulfilling, and handling your order,

• Correspondence,

• Invoicing,

• Handling liability claims and asserting claims against you,

• Technical administration of our website,

• Managing our customer data.

Data processing is based on your order/registration and necessary for contract performance (Art. 6(1) sentence 1 lit. b GDPR).

Personal data collected during order processing is stored until the expiration of statutory retention periods and deleted afterward unless longer storage is required by tax or commercial law or you have consented to further storage (Art. 6(1) sentence 1 lit. c and a GDPR).

4. Disclosure of Data

Your personal data is disclosed to third parties only to those involved in order processing, e.g., logistics providers or payment processors, and only to the necessary extent.

Payment data may be transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg, for payment processing.

No personal data will be shared for other purposes without your consent, unless legally required.

5. Use of Cookies

We use cookies on our site—small files stored on your device. Cookies do not harm your device or contain malware.

Cookies store information related to the device used but do not directly identify you.

Session cookies are used to recognize you have visited pages before and are deleted after leaving the site. Temporary cookies save user settings and are stored for a defined period.

Cookies help us optimize and statistically analyze website use.

You can configure your browser to block cookies, but this may reduce website functionality.

6. Links to Third-Party Websites

We are not responsible for the content of linked external sites.

7. Analytics and Tracking Tools

a) Google Analytics
We use Google Analytics to optimize our site. Pseudonymized usage profiles are created and cookies are used. Data like browser type, OS, referrer URL, IP address (anonymized), and server request time are transmitted to Google servers in the USA and stored.

You can prevent cookie installation via browser settings or use a Google Analytics opt-out browser add-on.

b) Google Adwords Conversion Tracking
Used to analyze website usage and optimize ads. Cookies set by Google Adwords expire after 30 days. Opt-out is possible by blocking cookies from “www.googleadservices.com.”

8. Social Media Plugins

We use social media plugins (e.g., Facebook, Twitter, Google+) based on legitimate interests to promote our business.

a) Facebook
When you visit pages with Facebook plugins, your browser connects directly to Facebook servers. Facebook receives information including your IP address and page visit even if you are not logged in. Facebook may link this data to your account and use it for advertising and analysis.